Logistics supervisor job description

Logistics supervisor job description

This post includes contents of job profile/title such as: job purpose/role, job functions, key duties/responsibilities/tasks list and other documents related to Logistics supervisor position.

You also ref top job materials for Logistics supervisor as below (at the end of this post):

• Top 19 logistics job descriptions
• 70 logistics interview questions
• Top 9 skills for logistics positions
• Top 12 books for logistics management

Key duties/responsibilities of Logistics supervisor

You can ref some job descriptions for Logistics supervisor as follow:

Job description sample 1

1. Insures proper documentation, including transit documents and customs clearances, exists for shipments. Ensure documentation is accurately processed, distributed and released to carrier, forwarders, customers and agents in a timely manner.

2. Prepare all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, etc.) as specified by Customer Standard Operating Procedures.

3. Maintain courteous, prompt and efficient customer relations.

4. Oversee and complete accurate billing to clients based on pricing established with the clients while ensuring accurate costs and profits are maintained.

5. Plans and schedules appropriate modes of transportation based on daily needs. Schedules the appropriate service line for the situation (across all modes and all trade lanes) to maintain a cost effective balance between customer service and cost of shipment.

6. Works closely with client’s representative to ensure service satisfaction. Analyzes service failures/ issues and implements performance processes to enhance future service delivery.

7. Ensures any company policy, systems, and industry related training is delivered to all direct reports as needed.

8. Leads core team responsible for meeting the following needs of clients assigned to the group.

9. Develops standardized process for clients assigned to group including SOP, KPIs, Report requirements, systems needs, and compliance requirements. Liaisons with other support groups to ensure processes are established. Provides training and handoff to team to ensure they are properly servicing customers based on established requirements.

10. Responsible for resolving all internal and external client customer service issues in a cost effective and expeditious manner. Works closely with client’s representatives to ensure service satisfaction. Analyzes service failures/issues and implements performance improvement processes to enhance future service delivery.

Job description sample 2

1. Trains, assesses, motivates, coaches, and evaluates associates in all areas of job duties using established methods and standards.
2. Establishes and maintains strong working relationships with other Area Supervisors, DC Merchandise Managers, and Human Resources
3. Ensures rapid, accurate movement and processing of merchandise using established-Engineered methods and standards.
4. Responsible for quality of work for all associates; regulars and temporaries. Enforces policies and safety regulations.
5. Prepares associate evaluations and administers reviews with the assistance of the DC Merchandise Manager
6. Organizes and prioritizes daily work orders and staffing needs to meet production goals
7. Provides updates to DC Merchandise Manager on production planning information and Needs/problems of the area.
8. Conducts disciplinary meetings regarding job performance with associates, in compliance with the company policies and procedures. .
9. Performs job applicant interviews and makes hiring decisions.
10. Participates in the separation process when direct reports are terminated.
11. Works on special projects as needed.

Job description sample 3

1. Drives logistics & continuous improvement activities (storage, shipping) including: inventory control, warehousing, transportation, logistics planning, order processing & customer service. Communicates standard logistics metrics to direct reports. Resolves quality, service & cost issues. Supports oversight of DOH inventory levels.
2. Manages international shipping / receiving process, working with Freight forwarders and Brokers to ensure proper documentation is completed to meet all government regulations.
3. Communicates & reinforces Logistics plans. Maintains clear communication & close co-operation with Customer Service, Materials Planning, Manufacturing, & major suppliers/vendors. Works with Quality, Planning, Manufacturing, Carriers & Customers to proactively avoid & resolve quality & service issues relating to logistics.
4. Coordinates operational redesign projects to improve performance & meet customer needs. Generates & implements innovations for logistical competitive advantage that improve performance. Implements Lean concepts & practices.
5. Monitors fixed assets & coordinates implementation of approved CARs. Assists in developing site logistics budget with focus on continuously improving year over year performance against metrics.

Tips to write Logistics supervisor job description

Top 7 job description forms.

5 steps to writer write an effective Logistics supervisor job description.

12 tips to write Logistics supervisor job description.

• Base on the above job description, you can set up: Logistics supervisor daily tasks for job levels (such as entry level, junior, senior…), monthly tasks, weekly activities, Logistics supervisor KPIs, Logistics supervisor KRAs, Logistics supervisor job objectives/goals, job standards/requirements, job specifications/qualifications.

Logistics supervisor qualifications needed, job specification

You can use the KSA model (this model to identify key/core competencies/competency profile for Logistics supervisor ) to determine job criteria for Logistics supervisor position. Logistics supervisor’s job standard includes the following elements:

1. Education, knowledge requirements (includes diplomat, degree, certification, training courses…)
2. Experience: (in KSA model, we use skills, not use experience).
3. Skills list/required (includes technical skills, soft skills, hard skills, management skills).
4. Abilities, attributes, traits, qualities:
5. Other characteristics: A general category for other personal như Factor personality, willingness, interest, motivation and licenses …

Below is list of Logistics supervisor qualifications:

1. Maintains daily paperwork, such as time and production records.
2. Assists merchandise processors with paperwork, ticketing problems and troubleshooting orders.
3. Develops and monitors statistics pertinent to department productivity and service standards.
4. Facilitates associate training/meetings for subject such as safety, human resources, new process orientation, and other subjects as conditions necessitate.
5. Strong written and verbal communication and organization skills are necessary.
6. Excellent interpersonal skills are required.
7. Ability to lift up to 40lbs. on occasion.
8. Supervisory experience or Bachelor’s degree in related field are a plus.

Logistics supervisor career advice

Below are top useful guides for Logistics supervisor career:

Top 9 skills for logistics management
Top 12 books for logistics management
• Top 19 logistics job descriptions
• Top 12 tips for career development
• Top 9 career path tips
• Top 14 career objectives
• Top 12 career promotion tips

Logistics supervisor job search tips

Below are top materials for Logistics supervisor job application:

• Top 15 ways to search jobs
Top 7 cover letter samples
Top 8 resume samples
• 70 logistics interview questions
74 interview questions and answers
• Job interview checklist 40 points
• 13 types of interview questions and how to solve them
• Top 8 interview thank you letter samples

Logistics supervisor performance appraisal

• Logistics KPIs (this post includes metrics to measure Logistics supervisor performance)
• 11 performance appraisal methods (includes appraisal templates and forms)
• Top 28 performance appraisal forms
• Logistics supervisor KRAs/scorecard

Logistics supervisor wages, salary

Below are useful materials for Logistics supervisor wages, salary:

• Top 12 salary negotiation tips
• Top 9 tips to get high salary

Fields related:

The above job descriptions can be used for fields: automotive, acquisition, administration, air force, construction, commercial, distribution, export, import, freight, events, inventory, inbound, marine, manufacturing, materials, oil and gas, offshore, outbound, procurement, production, plants, retail, stock, tracking, transport, warehouse…

If you need more free Logistics supervisor job description forms/templates/formats in details, please leave comments at the end of this post. You also can save as this free file as pdf/doc or download free career, KPI ebooks at sidebar. Update: 2014.

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One Response to “Logistics supervisor job description”

  1. Mahmoud says:


    I need your support to provide me more details about logistics specalist and supervisor and warehouse manager job description forms/templates/formats in details and i need it to be in word format

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